Privacy policy

Last updated on September 20, 2022

This privacy policy (hereinafter the << Policy >>) has been drawn up to inform you of the practices and conditions under which Twenga - a French Simplified Joint Stock Company registered in the Paris Trade and Companies Register under number 492 315 627 and whose offices are located at 4 rue Jules Lefebvre - 75009 Paris -, collects and processes your data in the context of creating your Shopping Push account.


    You have shown your confidence in us by subscribing to our 'shopping push' service (hereinafter the 'Service') and we thank you for this. 'Service') and we thank you for this. It is normal for you to attach particular importance to the way in which your data how your data is obtained, stored, used and protected. Therefore, we take great care to protect the information that you provide to us. to the protection of the information provided to us in connection with the subscription and use of our and use of our shopping push service. To this end, we undertake to comply with legislation on data privacy, and in particular the General Data Protection Regulation (EU) 2016/67 (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data.

    As laws and regulations regarding technology and data protection evolve, the Policy may be updated regularly. the Policy may be updated from time to time. If you are a user of the Service, we encourage you to please check this page regularly.

    If any provision of the Policy is found to be invalid or unlawful, it shall be deemed unwritten but shall not render the remaining provisions of the Policy invalid. deemed to be unwritten but will not invalidate the other clauses of the Policy.

    It does not apply to data collected by any third parties or through sites operated by them, including Shopware or other services or applications accessible through the Platform. including Shopware or other services or applications accessible through the Shopware platform.

    The purpose of the Policy is to inform you about our data processing, how we use and protect that data and what rights you have.

    Please read the Policy carefully. If you do not agree with this Policy, please do not use our Service.

    It is your responsibility to ensure that the information you provide to us is complete and up-to-date.


      To benefit from the Service, registration is required. The information provided in the registration form allows our teams to analyse your site to ensure that it meets our quality meets our quality requirements, particularly in terms of content.

      Following this analysis you may be invited to join Shopping Push by Twenga Solutions and create your account. This notification will be sent to you by email. The information you provide will be used to create your your account. The creation of a Shopping Push by Twenga Solutions account is mandatory in order to use the Service.

      Unless you object, as set out in this Policy, we may send you information to enable you to may send you information to help you learn about and use the Service.

      Purpose Basis
      Allow you to create your Shopping Push by Twenga Solutions account Terms of Service
      Allow you to use the Service Terms of Service
      Provide you our support services Terms of Service
      Analyse and improve our services Legitimate interest: improvement and operation of the Service
      Responding to requests from authorities, compliance with laws and regulations Legal requirement
      Respond to requests to exercise the rights mentioned in Article I. 5 of this Policy Legal requirement
      Invoice management Terms of Service
      Litigation management Terms of Service

      Your data may be processed by our employees.

      We may also disclose your data in the following cases :

      • comply with any legal mandate, law or process, including governmental and regulatory requests governmental and regulatory requests;
      • if we believe that disclosure is necessary or appropriate to protect the rights, property or safety of Twenga rights, property or safety of Twenga, its customers or other stakeholders. Such disclosure includes exchanging information with other companies and organisations for the purposes of protection against fraud and counterfeiting.

      Your personal data will be processed in accordance with this policy for as long as it is necessary to improve the service and ensure its proper functioning, in particular by adapting the site to the display preferences of your terminal.

      Finally, we may retain certain data for longer periods if necessary for legitimate business purposes or if we are required to do so by law (whether for security purposes, financial legitimate business purposes or if we are required to do so by law (whether for security purposes, financial record keeping or to prevent fraud and abuse).

      When you delete or request the deletion of data, we ensure that the deletion or de-identification is effective. deletion or retention in anonymised form.


      We store data on servers within the European Union and your information will not be transferred to third parties outside the European Union. transferred to third parties outside the European Union.


      The data is stored on secure and protected servers. We have put in place technical and organizational and organisational measures to ensure the security and confidentiality of the data against accidental accidental loss and against unauthorised access, use, modification and disclosure.

      We strive to protect your Data and use all industry standard practices. industry standard practices. However, due to the unique characteristics of the Internet, we cannot guarantee the absolute security of information exchanges on this network. You agree that you transmit your Data at your own risk.

      Furthermore, we cannot be held responsible for any breach of the privacy settings or security measures security measures in place through our Service. As such, you agree that the security of your information is also your responsibility. For example, it is your responsibility to keep secret the password You are responsible for maintaining the secrecy of the password that gives you access to your Shopping Push account. Do not disclose it to any third party.


      In accordance with the provisions of the applicable data protection regulations, in particular the European Data Protection Regulation 2016/679, you have the right to access and rectify your data. You also have the right to define directives concerning the fate of your data in the event of your death

      In addition, subject to the conditions set out in the GDPR for exercising these rights, you are entitled to :

      • A de vos données ; of your data ; ;
      • A right to limit the processing of your data ; ;
      • A right to object to the processing of your data on legitimate grounds, in accordance with Article 21 of the GDPR ; ;
      • A right to portability of the data you have provided ; ;
      • Where the processing of your data is carried out on the basis of your consent, you may withdraw your consent at any time. can withdraw it at any time. However, you acknowledge that the processing carried out prior to the revocation of your consent remain fully valid.

      In accordance with Article 12.6 of the RGPD, in order to exercise these rights, Twenga, as the Data Controller, reserves the right to ask you to provide proof of your identity. reserves the right to ask you to prove your identity. We inform you that the We inform you that the data used to prove your identity will be deleted once we have responded to your request.

      You can exercise these rights by sending an email in English or French to or to the following address :

      Twenga S.A.S – legal department
      4, rue Jules Lefebvre– 75009 Paris

      We have one month to respond to any request to exercise your rights. This This period may be extended by two months if the request is complex or if there are too many requests.


    When you visit the Twenga Solutions website or use the Service, we may use cookies or other data tracking technology to store information that allows us to cookies or other data-tracking technology to store information that enables us to ensure the proper to ensure the proper functioning of the site or the Service. This policy is intended to help you better understand these technologies and our use of them.


      Cookies are small text files that are stored in the memory of your browser or device when you visit a website or view a message. you visit a website or view a message.

      There are several types of cookies :

      • Session cookies, which expire as soon as the browser is closed and allow your actions to be linked to that particular session. during that particular session.
      • Persistent cookies that are stored on your device between browsing sessions and allow us to remember your preferences or actions on several sites.
      • Proprietary cookies that are issued by the site you are visiting.
      • Third party cookies which are issued by a third party site, separate from the site you are visiting.

      Our cookies are strictly necessary for the proper functioning of the Service and no third party cookies are deposited when using the Service.


      We collect and process information about you and your use of the Service in the following ways in the following ways :

      Categories of Data Processed Mean Aim
      Navigation data on the Twenga Solutions website and/or the Shopping Push application Strictly necessary cookies To ensure proper functioning of the Services
    4. How long will we retain your Personal Data

      Your Personal Data will be handled in accordance with this Policy as long as it is needed in order to :

      - Improve your browsing on the site and/or application, in particular by adapting the site to the display preferences of your terminal

      # Cookie Type Retention period More information
      1 Browsing the Site and/or the Application PHPSESSID Compulsory Session This cookie establishes communication between the web server and the browser, and temporarily stores information about your session. It ensures, for example, that you do not have to fill in a form completely again if you reload the page or make an error.

      Certain features of the Site or Service are made available to you only through the use of these cookies.

      You may block, delete or disable these cookies if your browser or device permits.
      However, refusal to use these cookies may result in the unavailability of certain functions of the site or the Services. of the site or the Services.

      Cookies can be disabled or deleted using tools available in most browsers. browsers. As each browser has different features and options, the preferences of all browsers you use will need to be set separately. preferences of all browsers you use will need to be set separately.

      If you use browser Internet Explorer

      1. Internet Explorer, click on the Tools button, then Internet Options and click on the 'Privacy' tab the 'Privacy' tab and click on the 'Advanced' button to bring up the 'Advanced Privacy Settings'
      2. Then check the 'Override automatic cookie handling' box and select 'Decline' in the 'Third party cookies' column.

      If you use browser Firefox

      1. Go to the 'Tools' tab of the browser and select the 'Options' menu.
      2. In the window that appears, choose the 'Privacy' tab and set the 'Retention Rules' menu to 'Use custom settings for history'.
      3. From the menu, you can choose to uncheck the 'Accept Cookies' box or, from the drop-down menu entitled 'Accept Third Party Cookies', choose 'Never'.
      4. You can also, by clicking on 'View cookies', locate files containing the name 'shopping push', select them and delete them.

      If you use browser Safari

      1. In your browser, choose the menu ' Edit ' then ' Preferences '.
      2. Click on 'Security'.
      3. Click on 'Show cookies'.
      4. Select the cookies that contain the name 'shopping push' and click on 'Delete' or 'Delete all'.
      5. After deleting the cookies, click 'Done'.

      If you use browser Google Chrome

      1. Click on the Settings menu icon and then click on 'Show advanced settings' (located at the bottom of the page).
      2. Then click on the 'Content settings' button and check the 'Block cookies and data from third party sites' box and click on 'OK' to confirm your choice.
      3. You can also click on 'Show all cookies and site data' and then search for 'shopping push' in the top right-hand search bar. You can then choose the cookies you wish to delete or click on 'Delete all'.

      >If you use browser Opera

      1. Open the 'Tools' or 'Settings' menu
      2. Select 'Delete private data'.
      3. Click on the 'options detail' tab.
      4. Choose the desired options.
  3. Contact us

    For questions about our privacy policy, you can contact us :

    - By our contact form
    - By letter : Twenga SAS, legal department, 4 rue Jules Lefebvre, 75009 Paris, France